Shipping policy

Effective Date: May 22, 2025
Trade Name: Prof Dr Javed Iqbal
Contact Email: mail@profdrjaved.com

Thank you for shopping at shop.profdrjaved.com. This Shipping Policy explains how we process and deliver your orders, including both physical and digital products.

1. Shipping for Physical Products (e.g., Books)

We ship physical items across Pakistan and may support international shipping upon special request.

Order Processing

  • Orders are typically processed within 2 to 4 business days.
  • Orders placed on weekends or public holidays will be processed the next business day.

Delivery Time

  • Standard delivery within Pakistan takes 3–7 business days depending on your location.
  • International delivery times vary based on the destination and courier service.

Shipping Charges

  • Shipping costs are calculated at checkout based on product weight and delivery location.
  • Free shipping may apply on promotional offers, as displayed on the website.

Delivery Method

  • We use trusted courier partners to deliver your order to your home or office.
  • A tracking number will be provided once your order is shipped.

Failed Deliveries

  • Please ensure the shipping address and contact number are accurate.
  • If a package is undeliverable due to incorrect information or failure to receive, we may cancel the order and deduct return shipping charges (if applicable).

2. Digital Products (Courses & Consultations)

Digital products are not shipped physically and are delivered electronically.

Online Courses

  • Access is granted via email or your user account dashboard immediately after successful payment.
  • If you don’t receive access within 1 hour, please contact mail@profdrjaved.com.

Consultation Services

  • Once booked, consultation details and the meeting link (e.g., Google Meet) are sent via email within 24 hours of purchase.

3. International Shipping Notes

  • International orders may be subject to customs duties, import taxes, or other fees as determined by your country’s regulations.
  • These additional charges are the responsibility of the buyer and are not included in our shipping rates.

4. Order Tracking

Once your order is dispatched, you’ll receive an email with the tracking number and courier details. Use this to monitor delivery progress.

5. Damaged or Missing Items

Please inspect your order upon receipt. If any item is damaged or missing:

  • Contact us within 48 hours
  • Include photos of the package and item
  • Email: mail@profdrjaved.com

We will investigate and provide a replacement or solution.

6. Contact Information

For any shipping-related questions, feel free to contact us:

📧 Email: mail@profdrjaved.com
 📞 Phone: +92 330 3038326
 📍 Address: 86 Noor Mahal Road, Bahawalpur 63100, Pakistan